Grand Soleil - Natchez, MS

Need
Install an IP telephone system for a full service hotel and adjacent riverboat casino.
Solution
- Avaya IP500 IP telephone system with Avaya color screen phones
- DuVoice voice messaging and wakeup call
- Metropolis call accounting
- Bittel Guest Room Phones
- Adtran POE Switches
Benefits
- The Avaya IP500 telephone system offers a solid state telephony solution with a very low cost of maintenance
- The system provides guests the ability to set single or multiple wake-up calls from their room phone through Interactive Voice Response (IVR).
- The system provides the ability to account for and analyze all calls within the hotel, including calls from non-guest room phones
- The system is monitored 24 x 7 by Ipanema Solutions Network Management Console
Partners
Avaya IP500 IP Telephony System
DuVoice Voicemail and Wakeup Call System
Metropolis Call Accounting
AT&T Voice Service and Dedicated Internet Service
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