Hotel Technology next Generation - Our Clients
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Our Clients

Surfari Joes - Watervliet, MI

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Need

Install technology infrastructure to support a new limited service hotel with an attached indoor waterpark.

Solution

  • Avaya IP406 IP telephone system
    • DuVoice voice messaging and wakeup call system
    • Metropolis call accounting system
  • Toshiba IP DVR solution for indoor and outdoor hotel and waterpark surveillance
  • Cisco wired and wireless Internet solution

Benefits

  • The Avaya IP406 offers a solid state telephony solution with a very low cost of maintenance.
  • The system provides guests the ability to set single or multiple wake-up calls from their room phone through Interactive Voice Response (IVR).
  • The system provides the ability to account for and analyze all calls within the hotel, including calls from non-guest room phones.
  • The Toshiba IP DVR and camera solution monitor both hotel and waterpark activity 24 x 7
  • The system is monitored 24 x 7 by Ipanema Solutions Network Management Console

Partners

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Avaya IP406 IP Telephony System
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Duvoice Voicemail and wake calls
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Metropolis Call Accounting
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Cisco POE Switches and wireless access points
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Toshiba Digital video recording solution with IP cameras
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AT&T Voice Service and Dedicated Internet Service
 
Ipanema Solutions LLC
830 Phoenix Dr
Ann Arbor, MI 48108-2221
734.913.1101
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