Surfari Joes - Watervliet, MI

Need
Install technology infrastructure to support a new limited service hotel with an attached indoor waterpark.
Solution
- Avaya IP406 IP telephone system
- DuVoice voice messaging and wakeup call system
- Metropolis call accounting system
- Toshiba IP DVR solution for indoor and outdoor hotel and waterpark surveillance
- Cisco wired and wireless Internet solution
Benefits
- The Avaya IP406 offers a solid state telephony solution with a very low cost of maintenance.
- The system provides guests the ability to set single or multiple wake-up calls from their room phone through Interactive Voice Response (IVR).
- The system provides the ability to account for and analyze all calls within the hotel, including calls from non-guest room phones.
- The Toshiba IP DVR and camera solution monitor both hotel and waterpark activity 24 x 7
- The system is monitored 24 x 7 by Ipanema Solutions Network Management Console
Partners
Avaya IP406 IP Telephony System
Duvoice Voicemail and wake calls
Metropolis Call Accounting
Cisco POE Switches and wireless access points
Toshiba Digital video recording solution with IP cameras
AT&T Voice Service and Dedicated Internet Service
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